Hhbd com takes your personal data extremely seriously. In this privacy policy, we clearly explain what information is collected, why it is collected, and how it is kept secure.
Hhbd com (hhbdcom.app) is a trusted online gaming and betting platform in Bangladesh. We believe every user's privacy is a fundamental right. This privacy policy applies to the use of the hhbd com website and mobile application.
This policy explains what personal data hhbd com collects, how it is used, who it may be shared with, and what measures are in place to protect it. Please read this page carefully, as it sets out both your legal rights and our responsibilities.
By creating an account or using hhbd com's services, you are considered to have accepted this privacy policy. If you have any objections, please contact us before using our services.
Hhbd com collects only the information required to deliver services, ensure security, and meet legal obligations. We never collect data beyond what is strictly necessary.
| Data Type | What We Collect | When It Is Collected |
|---|---|---|
| Identity Information | Full name, date of birth, national ID number | During Registration & KYC Verification |
| Contact Information | Mobile number, email address | At the time of account creation |
| Financial information | Mobile banking number (bKash/Nagad/Rocket) | At the Time of Deposits & Withdrawals |
| Device Information | IP address, browser, operating system | Automatically during site visits |
| Usage Data | Login history, gaming activity, transaction history | While Using the Platform |
| Location data | Country & City (Approximate, IP-Based) | For Security Verification |
Hhbd com uses your information only for specific, transparent purposes. Each reason is clearly outlined below:
Your data is used to create your account, verify logins, and ensure secure access.
To process deposits and withdrawals and to maintain your transaction history.
To detect unusual activity and protect your account from unauthorized access.
To meet KYC, AML (Anti-Money Laundering), and regulatory compliance requirements.
To resolve your complaints and queries promptly and to improve the quality of our services.
To monitor your gaming behavior and help identify and prevent problematic patterns.
The hhbd com website and app use cookies and similar technologies to improve service quality. Cookies are small text files stored in your browser.
Hhbd com follows industry-leading technology and practices to keep your data secure. Our security infrastructure is regularly audited by independent third parties.
All data transmissions are secured with bank-level encryption.
Enabling 2FA on your account makes unauthorized access virtually impossible.
Masking is applied when storing sensitive data such as NID numbers.
All data is stored in secure, firewall-protected data centers.
Hhbd com retains data only for as long as necessary. Retention periods are determined by the type of information:
Once the retention period expires, data is permanently deleted or anonymized.
Hhbd com gives you full control over your personal data. Under international privacy law, you have the following rights:
You may request to view the information we hold about you.
You may request corrections to any inaccurate or outdated information.
Where no legal obligation exists, you may request the permanent deletion of your data.
You may request that we stop processing your data for specific purposes.
You may request an export of your data in a standard, portable format.
You may withdraw your consent at any time; however, any processing carried out prior to withdrawal remains valid.
Hhbd com strictly prohibits anyone under 18 from creating an account or using our services. We never knowingly collect personal data from minors.
Hhbd com may update this privacy policy from time to time. Changes may result from new services, updated legal requirements, or security improvements.
If you have any questions, concerns, or complaints about our Privacy Policy, please get in touch. Our dedicated Privacy Team is always ready to help.
Bengali-language support available 24/7, with an average response time of 2 minutes.
[email protected] — for detailed privacy-related requests. Responses within 7 business days.
If your complaint is not resolved, you have the right to lodge a complaint with the data protection authority in your country. hhbd com fully cooperates with all regulatory investigations.
The core pillars of our privacy protection
Every message and transaction is encrypted using 256-bit SSL technology. No one other than you and the hhbd com server can read this data.
Hhbd com collects only the minimum data necessary. We follow a "less is more" approach — no excess or unnecessary information is ever collected.
Your data is stored in ISO-27001 certified data centers with 24/7 physical and digital security.
An independent third-party security audit is conducted every three months. Any vulnerabilities found are addressed immediately.
Hhbd com staff receive specialized training in user privacy protection. Only authorized personnel have access to specific data.
In the event of a data breach, we are obligated to notify affected users by email within 72 hours.
Questions Our Users Ask Most
Your data is completely safe with hhbd com. Register today and enjoy gaming on a platform you can trust.